the quality of the model did NOT disappoint - these lost kingdom designs are really amazing! I had questions about the scale and size of model and SYZGames was very quick to answer. The material, Resin, was a little stubborn when it came to gluing and assembling the model. there was very little flak or clean up required. After spray painting the model (base coat) it is clear that the quality of the printing is fantastic. all the detail is still intact - In today's world of next day shipping, this DID take a while to receive, I suppose for now, 3d printing just takes time. Overall I'm very pleased and would certainly order again.